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This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.
This course is intended for messaging support professionals who work in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.
Course Outline
Module 1: Installing and Upgrading to Exchange Server 2003
Installing Exchange Server 2003
Installing Exchange Server 2003 in a Clustered Environment
Installing and Using Exchange Management Tools and Utilities
Upgrading from Exchange 2000 Server to Exchange Server 2003
Module 2: Configuring and Managing Exchange Server 2003
Creating and Applying Exchange Policies
Configuring Exchange Server 2003 for Proactive Management
Adding, Removing, and Updating Exchange Servers
Managing Exchange Server 2003 in a Mixed Environment
Module 3: Securing Exchange Server 2003
Preparing for and Protecting Against Viruses
Securing Mailboxes
Implementing Digital Signature and Encryption Capabilities
Configuring Firewalls
Configuring Administrative Permissions
Allowing Only Required Services to Run on Exchange Server 2003
Module 4: Managing Recipients
Introduction to Exchange Recipients
Creating, Deleting, and Modifying Users and Contacts
Managing Mailboxes
Managing Mail-Enabled Groups
Module 5: Managing Public Folders
Managing Public Folder Data
Managing Network Access to Public Folders
Publishing An Outlook 11 Form
Module 6: Managing Address Lists
Introduction to Address Lists
Managing and Customizing Address Lists
Module 7:Implementing and Managing Client Access with Internet Protocols
Introduction to Internet Client Access Protocols
Implementing a Front-End and Back-End Server Topology
Implementing and Managing Outlook Web Access
Module 8: Managing Client Configuration and Connectivity
Configuring and Customizing Outlook 2003
Performing Calendaring Tasks in Outlook 2003
Installing and Configuring Outlook Express
Module 9: Managing Routing
Explaining How Message Routing Works in an Exchange Organization
Configuring Routing in an Exchange Organization
Explaining Internet Connectivity Concepts and Protocols
Managing Connectivity to the Internet
Module 10: Managing Mobile Devices with Exchange Server 2003
Managing Mobility Components
Provisioning Users for Mobile Access
Module 11: Managing Data Storage and Hardware Resources
Managing Data Storage
Managing Disk Space
Managing Hardware Upgrades
Module 12: Planning for and Recovering from Disasters
Planning for Disaster Recovery
Backing Up Exchange Server 2003
Restoring Exchange Server 2003 Stores
Restoring Exchange Server 2003 Servers
Module 13: Performing Preventive Maintenance
Performing Daily Exchange Maintenance
Performing Scheduled Exchange Maintenance
Performing On-Demand Exchange Maintenance
Module 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003
Populating Active Directory with Windows NT 4.0 User and Group Accounts
Connecting the Exchange 5.5 Directory to Active Directory
Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization
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